Privacy policy

Last updated: 30 September 2026

The short version. We collect only what we need to give you our software: your name and mobile number (and email if you give it) when you download, ask for a demo or buy. Bank statements you upload to the Bank Statement Analyzer are never stored. The books you keep in our billing and accounting apps stay on your own device, unless you switch on multi-device sync. We never sell your data.

1. Who we are

myfinmak.com and the software and tools linked from it are owned and operated by FINMAK LABS PRIVATE LIMITED (CIN U62011KL2026PTC106765), a company incorporated in India with its registered office at Bldg No. 24/1701, 2nd Floor, KC Arcade, CSEZ P.O., Cochin Special Economic Zone, Ernakulam, Kerala – 682037 (“FinMak”, “we”, “us”). For questions about this policy or your data, write to info@myfinmak.com.

This policy covers the website, the Bank Statement Analyzer, and our apps (such as GST Billing, POS Live and Trip Billing), including downloads, trials, licences, payments, multi-device sync, and our messages to you by email or WhatsApp.

2. What we collect and why

When you download an app or start a trial

Your name, mobile number, and optionally your email, business name and city; the product and edition you chose; any referral code; and whether you agreed to receive product news. We use these to send you the download link and trial licence key, to help you set up, and to remind you before the trial ends. We also record when each download happened, the version, your browser type and a one-way scrambled (hashed) form of your IP address, to stop misuse of download links.

When you ask for a demo

Your name, mobile number, optional email, the product and any message you write. We use these only to contact you about the demo.

Licences and devices

Your licence key, plan and validity dates, and an identifier that the app creates for each device, with the time it last checked its licence. We use these to switch your licence on, enforce the number of devices your plan allows, and let you remove a device from your account.

Payments

Payments are processed by our payment gateway, Razorpay. Your card, UPI or bank details are entered on Razorpay’s secure form and never reach our servers. We keep the order and payment reference, the amount, the plan, any coupon used, and the date, because we must issue GST invoices and keep financial records by law.

Your account

To sign in to your account page we send a one-time code to your email or mobile. We keep the code only in scrambled form, and only for the few minutes it is valid.

Partners

If you join our partner (referral) programme we collect your name, mobile, email and UPI ID so we can track referrals and pay commission. A partner sees the customers they referred with mobile numbers partly hidden, plus their own commission figures.

Your business records in our apps

The accounts, invoices, items, parties and other records you keep in our billing, accounting and POS apps are stored on your own computer or phone. We cannot see them.

Multi-device sync is the exception. If you switch it on (a Pro feature), the records you sync are sent over an encrypted (HTTPS) connection to our server and stored there, so your other devices can receive them. We process those records only to provide sync for you, on your instructions. We do not read, analyse or use them for any other purpose. You decide what goes into them. If they include personal details of your own customers or staff, you are responsible for having a lawful reason to keep those details.

Bank Statement Analyzer

Bank statements and related documents you upload are processed only to produce the output you asked for. They are held in server memory for the duration of that processing and are not written to any permanent storage, database or backup. Generated output files are deleted from the server immediately after your download begins. We do not access, review or analyse the contents of your files. Your first report needs no signup; after that we ask for an email address so you can continue using the beta.

Messages between us

If you email us or message us on WhatsApp, we keep the conversation so we can help you and have a record of what was agreed. We may send you service messages on email or WhatsApp: download links, licence keys, payment confirmations and renewal reminders. We send product news and offers only if you agreed to receive them, and every such message tells you how to stop them.

Technical data

Our hosting provider records standard server logs (IP address, browser type, timestamps) for security and reliability. We use small, necessary cookies only to keep you signed in to your account. We do not place advertising or third-party tracking cookies on this site.

3. What we do not do

4. Who we share data with

Only with the service providers we need to run the service, each for its own part of the job:

5. Other people’s data — your responsibility

If you upload a statement that belongs to someone else — a client, an employer, a business you act for, or another individual — or keep records about your customers and staff in our apps, that data is personal data for which you are responsible. Please make sure you have their consent or another lawful basis. For uploads, redact information that is not needed for the conversion where you can. During the beta we recommend against uploading statements relating to unusually sensitive matters.

6. Your rights under Indian law

We handle personal data in line with the Digital Personal Data Protection Act, 2023. You may:

Write to info@myfinmak.com from the email or mobile you gave us, so we can confirm it is you. We will respond within 30 days.

Grievances: write to our grievance contact at info@myfinmak.com with the subject “Privacy grievance”, or post it to our registered office above. If you are not satisfied with our reply, you may approach the Data Protection Board of India.

7. Security

All traffic to this site, our tools and our apps’ connections to our server is encrypted with HTTPS. Access to our database is restricted to authorised staff with individual logins, and every change they make is logged. No system is perfectly secure. If a breach affects your data, we will tell you and the Data Protection Board of India, as the law requires.

8. How long we keep data

9. Children

Our software is meant for businesses and is not directed at anyone under 18. We do not knowingly collect personal data from children.

10. Changes

If this policy changes materially, we will update the date at the top and, where we hold your email or mobile, tell you before the change takes effect.